Accessibility

Accessibility is a core requirement for YouView, which will be reflected both in the requirements included in the Digital TV Group’s (DTG) ‘Connected TV’ work and in the user interface design. YouView will also propose best practice accessibility models to content providers.

YouView will work to the following standards:

  1. Recognising the diversity of disabled audiences

    This includes - but is not limited to - blind and partially sighted, deaf and hard of hearing audiences, people with severe motor impairments, with literacy or learning difficulties and with cognitive disorders.

  2. Enable disabled audiences

    Seeking to enable disabled audiences to access content and services as they want to rather than offering one-size-fits-all, fixed solutions

  3. Ensuring close stakeholder engagement

    Not just with the consumer electronics industry, but specifically with organisations with expertise in access issues, such as lobby groups, academics and specialist businesses as well as the Digital Television Group (DTG)

  4. Help Scheme specification

    Seeking to make YouView aligned to and at least as accessible as the Help Scheme specification.

  5. Minimum standards

    Setting minimum standards to guarantee as good a user experience as possible for disabled audiences but which do not preclude device manufacturers from going further providing additional accessibility features.

  6. High quality, accessible user interface

    Providing a high-quality, accessible user interface for all YouView branded devices. Also ensuring that, where relevant, learnings are reflected in other IP-enabled devices.

  7. Future-proofing accessibility

    Future-proofing accessibility on YouView by enabling software updates for new Access solutions as they become available and by aiming to provide interfaces through which third parties can develop custom add-ons.

These will be applied in five key Access areas that YouView will address in developing its roadmap around accessibility and as it finalises its specifications. Those are to:

  1. Support access services

  2. Support connectivity

  3. Support accessibility software on connected devices

  4. Offer a customisable user interface (UI)

  5. Remote control design that meets industry best practice for accessibility

Further details of the prospective roadmap have been provided to the BBC Trust during its consultation and YouView continues to develop its accessibility roadmap in discussion between the partners and with the industry in line with the principles set out above.

YouView Accessibility Features

YouView includes a range of accessibility features and services which will be available at launch, as well as a number of additional features which can be added to YouView set-top boxes via a software

Features included at launch:

Access Services (where provided by the content provider)

  • Support for subtitles and audio description for standard definition (SD) linear broadcast content
  • Support for subtitles and audio description for high definition (HD) linear broadcast content
  • Support for subtitles and audio description for video-on-demand (VOD) and other off-schedule content (BBC iPlayer standards)
  • Navigation for access services

Accessibility Features

  • Magnifier with dedicated button on the supplied remote
  • Alternative high visibility user interface
  • Audio feedback to enable users with poor vision to determine whether or not an action has been successful or not
  • Screen typeface that will ensure the core user interface (UI) is legible and readable
  • Optional opaque interface background to improve text readability and legibility
  • Dedicated Audio Description and subtitles buttons on all YouView remote controls

Features available via software upgrade:

Connectivity

  • Support for standard USB HCI drivers for keyboards, gamepads and mouse buttons
  • A simple API to emulate remote control key presses
  • An API for enhancing accessibility via second screen style applications on connected devices potentially maximising access for people who use assistive technologies such as magnifiers, screenreaders, switches etc.

Accessibility Features

  • Alternative user interface colours for those with Dyslexia, ADHD or ASD
  • Application Programming Interface (API) for text-to-speech, via a separate voice enabled device such as a smartphone or PC laptop connected to YouView box via an API
  • Support for onscreen remote control and keyboard for switch users
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