Get YouView
| Contact | Type of query |
| YouView Viewer Support | General questions about YouView including our service, troubleshooting, help and YVM error messages. |
| Content Providers | Questions related to individual broadcasters including channels, programmes and advertisements. |
| Broadband Providers | Questions related directly to your broadband including usage, download limits, payments, equipment, speed and connection issues. |
| Manufacturer | General questions related to the manufacturer of your YouView box including faults and errors. |
| Engineer Support |
For help with your broadband connection between your router and YouView box, aerial issues, repairs and installation.
|
| YouView Viewer Support | |
| Tel No. | 0845 099 2910 |
| Opening times: | Mon to Sat: 10:00am to 7:00pm |
Content Providers
| BT Vision (TV and Broadband) | |
| Tel No. | 0800 111 4567 |
| Opening times: | Mon to Sat: 9:00am to 5:00pm |
| TalkTalk - TalkTalk – TV Customer Care & Technical Support | |
| Tel No. | 0870 714 5277 |
| Opening times: | 24 Hours, 7 days a week |
| BBC iPlayer | |
| BBC iPlayer website: | iplayerhelp.external.bbc.co.uk/help |
| ITV including ITV Player | |
| Tel No. | 0844 881 4150 (option 1, option 1) |
| Website: | itv.com |
| Email: | itv.comsupport@itv.com |
| Opening times: | 9:00am to 9:00pm (Mon to Sun) |
| Channel 4 including 4oD | |
| Tel No. | 0845 076 0191 (for Live TV issues only) |
| Email: | Online form (for 4OD issues) |
| Opening times: |
Mon to Fri: 9:00am to 9:00pm
Sat & Sun: 10:00am to 7:00pm |
| Channel 5 including Demand 5 & Milkshake | |
| Tel No. | 020 8612 7700 |
| Email: | customerservices@channel5.com |
| Opening times: |
Mon to Thur: 9:00am to 6:00pm
Fri: 9:00am to 5:00pm |
| NOW TV | |
| Help articles | nowtv.com/help |
| Community / help forum | community.nowtv.com |
| Opening times: | Mon to Sun: 10:00am to 10:00pm |
| STV | |
| Website | player.stv.tv |
| viewerenquiries@stv.tv | |
| Opening times: | 24 Hours |
Broadband Providers
| BT Vision (TV and Broadband) | |
| Tel No. | 0800 111 4567 |
| Opening times: | Mon to Sat: 9:00am to 5:00pm |
| TalkTalk - Customer Services and Billing, TV Team | |
| Tel No. | 0870 444 1820 |
| Opening times: | 24 Hours, 7 days a week |
Manufacturer
| Humax | |
| Tel No. | 0844 669 8800 |
| Opening times: | Mon to Fri: 9:00am to 5:30pm |
Engineer Support
| Qube GB Ltd | |
| Tel No. | 0330 100 0466 |
| Opening times: |
Mon to Fri: 8:00am to 9:00pm
Sat: 8:00am to 6:00pm |
| TSG | |
| Tel No. | 0844 247 0026 |
| Website: | www.tsgyouviewsupport.co.uk |
| Opening times: |
Mon to Fri: 9:00am to 5:30pm
Sat: 8:00am to 4:00pm |
| @800 | |
| Tel No. | 0333 31 31 800 |
| Website: | www.at800.tv |
| Opening times: |
Mon to Fri: 8:00am - 8:00pm
Sat and Sun: 9:00am - 1:00pm |