accessibilty matters

Last Updated: 22-Feb-2024

1. Our commitment is committed to ensuring digital accessibility for people with disabilities. We aim to meet level ‘AA’ of the Accessibility Guidelines as outlined in the W3C WCAG Guideline 2.1 documentation 2018.  We are continually improving the user experience for everyone and applying the relevant accessibility standards. The following measures are taken to ensure the content on this website is available to all users:

2. Accessibility features

2.1 Navigational Aids

This website includes navigational aids such as clear headings, landmarks, and skip navigation links to help users navigate easily through the content.

2.2 Keyboard Accessibility

All interactive elements on this website can be operated using a keyboard. We strive to ensure a seamless experience for users who rely on keyboard navigation.

2.3 Alt Text and Descriptions

We provide descriptive alt text for all images and multimedia content to ensure that users with visual impairments can understand and engage with the information.

2.4 Colour Contrast

We maintain sufficient colour contrast between text and background elements to enhance readability for users with visual impairments. Colour is not used as the only visual means of conveying information, actions or responses to the user.

2.5 Video Accessibility

Videos on this website include captions and are designed to be accessible to individuals with hearing impairments. We also provide transcripts for all video content.

2.6 Content

Content on these web pages should appear understandable to all users by applying the following guidelines:

  • Web pages have titles that describe topic or purpose.
  • Headings and labels describe topic and purpose.
  • Information about the user's location within a set of web pages is available.
  • Section headings are used to organise the content.
  • Instructions provided for understanding and operating content do not rely solely on sensory characteristics of components such as shape, size or sound.

2.7 Language

The human language of every page can be programmatically amended by the user's browser except for proper names, technical terms, abbreviations and words of indeterminate language.

3. Images

3.1 If the technologies being used can achieve it, text is used to convey information rather than images of text.

  • Images of text are only used for decoration or where considered essential. For example, logotypes are considered essential.

4. Links

4.1 The purpose of each link can be determined from the link text alone or from the link text together with its programmatically determined link context.

4.2 More than one way is available to locate a web page within a set of web pages except where the web page is the result of a process or step.

5. Third party content

Some content on the YouView website is developed and maintained by third party sources. While YouView aims to achieve an AA accessibility standard for all content, some guidelines may not be achievable for third party content. Third party content includes (but is not limited to)  LinkedIn, Team Tailor, Twitter, Vimeo and YouTube,

6. Accessibility Tools

To assist users in customising their experience, we support the use of accessibility tools, including screen readers, magnifiers, and speech recognition software.

7. Disclaimer

While we aim for a fully inclusive website, certain areas may not meet accessibility standards. We're actively working to enhance the user experience for all visitors.